Privacy Policy
Cookies
TheMoshi AB use "Cookies" to collect and compile visit statistics. The information is used to analyze usage of the website and how many visits the different pages. There are two types of cookies, temporary and permanent. Temporary cookies are temporarily stored in your computers memory and is deleted once your web browser is closed while permanent cookies are saved and stored for a longer time on your computer. Regardless of what kind of cookies used, no personal information is saved.
If you do not want to accept permanent cookies on your computer, you can change these settings in your web browser security or integrity settings so that it automatically denies cookies or informs you that a websiter contains cookies. Not accepting these cookies can result in limited or non functional website.
This website (www.themoshi.se) uses Google Analytics, an analysing service provided by Google Inc. This service uses cookies, text files saved on your computer to analyze how visitors use the webbsite. The information generated by these cookies (including your IP-address) will be forwarded to Google and stored on servers located in USA. Google uses this information for the purpose of evaluating usage, compile reports of activities to the owner of this website. Google can also transfer this information to a third party if required by law or in cases where a third party processes the information on behalf of Google. Google will not link your IP address with other data held by Google. You can deny the use of cookies by selecting certain settings on your browser, but please note that if you do this you may not be able to fully use the site's functionality. By using this web site, you consent to Google processing your personal information in the manner and for the purposes described above.
Your information
This privacy policy explains how we collect and process your personal data. Personal data, or personal information, means any information about an individual from which that person can be identified. This includes information that you tell us, what we learn from you and the choices you make about the marketing you want us to send to you. This policy explains how we do this, what your rights are and how the law protects you.
Changes to data protection law
The law in relation to data protection is changing on the 25 May 2018 when the General Data Protection Regulation comes into force across Europe. This privacy policy tells you about most of your rights under the new law. There may be changes which we will be required to make to this privacy policy after the 25 May. We will publish updated versions accordingly. We may need to ask you to agree to the changes, or refresh your consent to us using your personal information.
1. Who we are and how you can contact us
We are TheMoshi AB. Our registered office is at Vadensjövägen 302, 261 91 Landskrona, Sweden. You can contact us by email at philip@themoshi.se or philippa@themoshi.se or by calling us on +46 (0)418 43 91 43. If you need to you can write to us at our registered office. Our representative for all queries in relation to this policy and your data protection rights is our General Managers.
When we refer to our website, we mean our website at https://www.themoshi.se
2. Where we collect your personal information from
We may collect personal information about you in the following ways:
Data you give to us:
• Data you give to us when you register to receive information from us on our website
• When you talk to us on the phone,
• When you leave your details with us at an event, exhibition or trade fair.
• In emails or letters to us.
3. Data we collect about you
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
Identity data – name.
Contact data – address, email address or telephone numbers
Technical data - location.
Usage data – information about how you use our website.
We may also collect, use and share aggregated data such as statistical for business purposes. Aggregated data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your usage data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect aggregated data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.
We do not collect any special categories of personal data about you. This includes details about race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
4. How we use your personal information
Your privacy is protected by law. We are only allowed to use personal information about you if we have a legal basis to do so, and we are required to tell you what that legal basis is. We have set out in the table below: the personal information which we collect from you, how we use it, and the legal ground on which we rely when we use the personal information. In some circumstances, we can use your personal information if it is in our legitimate interest to do so, provided that we have told you what that legitimate interest is. A legitimate interest is when we have a business or commercial reason to use your information which, when balanced against your rights, is justifiable. If we are relying on our legitimate interests, we have set that out in the table below.
| What we use your personal information for | What personal information we collect | Our legal ground for processing | Our legitimate interests (if aplicable) |
To register you as a new | · Identity | · Performance of a | |
To manage our | · Identity | · Performance of a | To keep our records up to |
To administer and protect | · Transaction | · Legitimate interests | Running our business |
To use data analytics to | · Technical | · Legitimate interests | To define types of |
To make suggestions and | · Identity | · Legitimate interests | To develop our services |
To make suggestions and | · Identity | · Legitimate interests | To develop our services |
5. Who we share your personal information with
We may share your personal information with any of the following organisations, for the purposes of providing the products which you have requested from us:
• Courier companies who deliver products that you have ordered.
• Direct marketing companies who help us manage our electronic communications with you such as Mailchimp.
• Third party organisations that provide applications/functionality, data processing or IT services to us. For example we use third parties to help provide, run and manage our internal IT systems, manage payments on our behalf, email marketing campaigns and customer analytics. These include providers of IT services, cloud-based software as services providers, data analysis, security and storage services (these include Mailchimp and Google Analytics).
• From time to time we will employ freelance and contract workers to assist our business and these people may have access to personal information in the course of their activities. We will always minimise the scope of such access and will ensure that appropriate confidentiality agreements are in place. You can find details of how these third parties use your personal information by looking at their privacy policies, all of which should be available on the relevant websites, or on request. We require all organisations who we share your data with to respect the security of your personal data and to treat it in accordance with the law. We do not allow any of our service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
6. Failing to provide personal data
Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with products or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.
7. Third party links
Our website may include links to third party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice or policy of every website you visit.
8. Transferring your personal information outside the EEA
The EEA is the European Economic Area, which consists of the EU Members States, Iceland, Liechtenstein and Norway. If we transfer your personal information outside the EEA we have to tell you.
We will only send your data outside of the EEA if:
• You have instructed us to do so
• To comply with a legal duty
To work with our suppliers who help us provide our services. We may share your personal data with some third-party companies such as data processors to provide technology for email, subscription and payment support. Some of these companies may be based outside the EEA. Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:
• We may transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission.
• Where we use certain service providers, we may use specific contracts approved by the European Commission which give personal data the same protection it has in Europe.
• Where we use providers based in the US, we may transfer data to them if they are part of the Privacy Shield which requires them to provide similar protection to personal data shared between the Europe and the US.
Please contact us if you want further information on the specific mechanism used by us when transferring your personal data out of the EEA.
9. Data security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
• How long do we keep your personal information
We will keep your personal information for as long as you are our customer or our services remain relevant to you. After you stop being a customer, because you have stopped regularly purchasing our products, we may keep your personal information for so long as necessary to fulfil the purposes we collected it for, including, for one of the following reasons:
• To respond to any questions or complaints from you
• To ensure our guarantees can be fulfilled
• To maintain our records
• To comply with laws applicable to us
• Marketing
We may use your personal information to tell you about relevant products and events. We can only use your personal information to send you marketing messages if we have either your consent or a legitimate interest to do so. You can ask us to stop sending you marketing messages at any time – you just need to contact us on philip@themoshi.se or philippa@themoshi.se or use the unsubscribe links on any marketing message sent to you. We will get your express opt-in consent before we share your personal data with any company other than us for marketing purposes. You can ask a third party company to stop sending you marketing messages at any time, by adjusting your marketing preferences in relation to that company or by using the opt-out links on any marketing message sent to you. Where you opt out of receiving marketing messages, this will not apply to personal data provided to us as a result of purchasing our products or any other transaction between you and us.
• Your rights
You have certain rights which are set out in the law relating to your personal information. The most important rights are set out below. Getting a copy of the information we hold You can ask us for a copy of the personal information which we hold about you, by writing to us at philip@themoshi.se or philippa@themoshi.se. This is known as a data subject access request.
You will not have to pay a fee to access your personal data, unless we believe that your request is clearly unfounded, repetitive or excessive. In such circumstances, we can charge a reasonable fee or refuse to comply with your request. We will try to respond to all legitimate requests as soon as possible. Occasionally it may take us longer than a month and in that case, we will notify you and keep you updated. Telling us if information we hold is incorrect You have the right to question any information we hold about you that you think is wrong or incomplete. Please contact us at philip@themoshi.se or philippa@themoshi.se if you want to do this and we will take reasonable steps to check its accuracy and, if necessary, correct it.
Telling us if you want us to stop using your personal information You have the right to:
• object to our use of your personal information (known as the right to object); or
• ask us to delete the personal information (known as the right to erasure); or
• request the restriction of processing; or
• ask us to stop using it if there is no need for us to use it (known as the right to be forgotten).
There may be legal reasons why we need to keep or use your data, which we will tell you if you exercise one of the above rights. Where we rely on our legitimate interest In cases where we are processing your personal data on the basis of our legitimate interest, you can ask us to stop for reasons connected to your individual situation. We must then do so unless we believe we have a legitimate overriding reason to continue processing your personal data. Withdrawing consent You can withdraw your consent to us using your personal information at any time. Please contact us at philip@themoshi.se or philippa@themoshi.se if you want to withdraw your consent. If you withdraw your consent, we may not be able to provide you with certain products or services.
Request a transfer of data
You may ask us to transfer your personal information to a third party. This right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
• Making a complaint
Please let us know if you are unhappy with how we have used your personal information by contacting us at philip@themoshi.se or philippa@themoshi.se.
We would be grateful for the chance to deal with your concerns before you approach any authority so please contact us in the first instance.